// services + service area
What we do,
and where we do it.
Septic repair, maintenance, and pumping for aerobic and conventional systems — anywhere in Hays, Caldwell, or Guadalupe County.
Septic repair, maintenance, and pumping for aerobic and conventional systems — anywhere in Hays, Caldwell, or Guadalupe County.
Whether it's a routine pump-out, an emergency backup at 11 PM, or a state-required aerobic maintenance contract, here's exactly what we do — and how we approach it.
Backed-up toilets, soggy yards, system alarms, foul odors — call dispatch any hour. We diagnose first, quote in writing, and get the work scheduled fast. Most repairs are completed within days, not weeks.
Yearly maintenance contracts meet Texas regulations for aerobic systems. Visits include checking all components, cleaning filters, replenishing chlorine tablets, checking spray heads, and submitting detailed reports for your records.
For most residential systems, we recommend pumping every 3–5 years depending on household size and usage. Regular pumping prevents solids buildup and extends the life of your drain field — easily the cheapest insurance you can buy on a septic system.
Slow drains, gurgling, alarms, or a strange smell in the yard — we walk the system end-to-end before recommending parts or labor. Honest diagnosis, no upsells, no guess-and-replace.
Pumps, aerators, alarms, control panels, spray heads, lines, and risers. We stock the parts that fail most often so common repairs happen on the first visit rather than the third.
After we look at your system, you'll receive a written quote — usually within hours of the visit. No vague "we'll see when we get there" estimates. You'll know the number before we turn a wrench.
If your property sits in one of these counties, we can get a truck to it.
For most residential septic systems, we recommend pumping every 3–5 years depending on household size and usage. Factors like household size, water usage, and whether you have a garbage disposal can affect this timeline. Regular pumping prevents solids buildup and extends the life of your drain field.
Warning signs include slow drains, gurgling sounds in plumbing, sewage backups, foul odors, unusually lush or soggy areas in your yard, and system alarms (for aerobic systems). If you notice any of these signs, it's best to call us right away before minor issues develop into major problems.
Conventional systems rely on natural anaerobic bacteria to break down waste, while aerobic systems use oxygen-loving bacteria and mechanical components like pumps and aerators to accelerate waste treatment. Aerobic systems produce cleaner effluent but require more maintenance and have electrical components that conventional systems don't have.
Yes, we offer yearly maintenance contracts for aerobic systems as required by Texas regulations. Our maintenance visits include checking all system components, cleaning filters, replenishing chlorine tablets, and checking spray heads. We also provide detailed reports for your records.
Avoid flushing anything non-biodegradable like wipes (even those labeled "flushable"), feminine hygiene products, diapers, paper towels, medications, and excessive toilet paper. For drains, avoid grease, oils, coffee grounds, paint, and harsh chemicals like bleach, which can kill the beneficial bacteria in your system.
We look at the system in person, write up exactly what needs to happen and what it'll cost, then get the work scheduled — usually within days. No mystery line items. No second invoice "for unexpected issues."